Should you need to cancel your trip, please reach out to one of our representatives as soon as possible
(855) 487-2250 to avoid trip cancellation fees.
Please anticipate 7 business days for any refund to be processed.

retail tours
- Full payment is due at the time of booking to secure your seat.
- Bookings are non-refundable if purchased without the “Cancel for Any Reason.”
- Should you need to cancel your booking and you do have the “Cancel for Any Reason” insurance. Please cancel no later than 4:00pm the day prior to your scheduled tour for a full refund.
private group tours
Booking and payment conditions for private tours are established on an ad-hoc basis based on tour inclusions. Please discuss with your sales manager.
Standard conditions:
- Deposit of at least $500.00 due at the time of booking.
- Final payment due 60 days prior to scheduled departure date.
private individual tours / fit tours:
- Full payment is due upon time of booking.
- Tickets and admission fees are always non-refundable.
- Touring cost (cost for transportation & guide).
- If cancelled between time of booking and 41 days prior to the scheduled tour date no cancellation fee will apply.
Full refund will be issued. - If cancelled 40-31 days prior to scheduled tour date $30.00 cancellation fee will apply.
- If cancelled 30-15 days prior to tour scheduled tour date a cancellation fee equal to 50% of the estimated cost will apply.
- If cancelled 14 days or less prior to the scheduled tour date, no refunds will be given.
- If cancelled between time of booking and 41 days prior to the scheduled tour date no cancellation fee will apply.